Privacy Policy

INFORMATION REGARDING
ART 13, 14 GDPR

We take the protection of your personal and company-related data very seriously and work hard to make sure our services are safe for you to use.We take the protection of your personal and company-related data very seriously and work hard to make sure our services are safe for you to use. We are committed to complying with statutory data protection requirements. This data protection policy describes the type of data that we collect from you, how and for what we use it, and how we protect it.

Table of Contents

1. Area of applicability

This policy applies to the website available at https://360-lab.com. Please take into consideration that this refers to other websites, including those of other countries for which different data protection rules apply.

Responsible under data protection law

myWorld 360 Innovation Lab GmbH
Engelgasse 3, A-8010 Graz
Telephone: +43 (0)316 7077270
Email: office@360-lab.com
Managing Director: Christian Vancea

In the course of further website development to improve our services, it may occur that supplements to this Data Protection Declaration are necessary. In this case, we will inform you in advance and obtain your separate consent if needed.

2. Which data we record

Personal and company-related data which we process, is the email address made available during the registration to our newsletter.

3. Cookies and Web Tracking

Our websites use things called cookies, which are small text files that are stored on your computer, and can be accessed again when you revisit our website. Cookies enable you to register for our services and help us to personalise the website for you.

Certain information will be recorded automatically, so that we can collate data on how our website is used and how efficient it is in a bid to adjust it to our users’ needs. We will therefore collect and process information on your IP address, the time and length of your visit, the number of visits you make, which forms you use, your search settings, your display settings and your favourite settings on our website. Different cookies are stored for different lengths of time. The majority of the cookies we use are automatically deleted when you leave our website (the so-called “session-cookies”). We log access to our website and downloads of files from the website. The cookies on our websites are used exclusively for information purposes and are processed by myWorld 360 Innovation Lab GmbH.

We use JavaScript to track your user behaviour on our website to be able to tailor our web services to the needs of our users. We determine your browser type, location, time and duration of your use, URL and page name, as well as the referring website. You can refuse the collection of this data by deactivating JavaScript directly from your web browser.

We also use the following tools:

Google Analytics

This is a web analytics tool from Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043 USA, herein after referred to as “Google”, to log your online activity on our website, to find out how many users visit us and to record the number of times they access each page. This process is anonymous. Google Analytics’ cookies (gat_UA-102544931-1: Google Analytics Universal Tracking, _ga: Google Analytics Universal Tracking, __gid: Google Analytics Universal Tracking) – including the Google Analytics Tool “Anonymous IP Address” and usage data – are typically sent to a Google server in the United States and stored there. For further information, please refer to https://support.google.com/analytics/answer/6004245?hl=de. To stop your data from being logged, please visit Google Analytics at https://tools.google.com/dlpage/gaoptout?hl=de.

Google Optimize

With the help of this program, we set alternative versions of websites live, to test the performance of various designs.

Google AdWords

This is used to record website visits for advertising purposes (re-marketing) on Google and in the Display Network. When you visit the site, your browser saves cookies (IDE: Google AdWords Cookie) which make it possible to recognise you as a visitor when you visit other websites belonging to Google’s advertising network. On these pages, visitors can then be presented with advertisements that refer to the content previously viewed on other websites that use Google’s re-marketing feature. You can reject Google AdWords’ tracking at http://www.google.com/settings/ads.

Google Search Console Google Search Console

We use this tool to receive search engine optimisation tips for websites directly from Google.

Google Tag Manager

With the help of Google Tag Manager, we implement tags in websites that allow us to tailor and adapt the data collection as well as implement other tools.

Google Drive

The exchange of documents between partners and the company takes place in Google Drive. Important information such as documents on the strategies and internal guidelines are saved here.

PixelMe

This tool shortens a URL and sets a pixel as soon as the user has opened the link. Within Europe, consent for a pixel to be set will always be requested before opening the page (see https://pixelme.me/gdpr_cta.html ).

Bing Ads

This partner allows us to place advertising on his search machine.

Unbounce

We use this tool for creating landing pages.

Facebook Advertising

We place advertising on this social network via the AdManager.

Hotjar

We collect non-personal information, including standard internet log information and details of your behavioural patterns when you visit our website. This is done to enable us to provide you with a better user experience, to identify preferences, to diagnose technical problems, to analyse trends and to improve our website.

The following information may be collected related to your device and browser: device’s IP address (captured and stored in an anonymized form), device screen resolution, device type (unique device identifiers), operating system, and browser type, geographic location (country only), and preferred language used to display our website. The following information is collected related to your user interaction: mouse events (movements, location and clicks), keypresses.

For a sampling of visitors, Hotjar also records information which is collected from our website: referring URL and domain, pages visited, geographic location (country only), preferred language used to display our website, date and time when the website pages were accessed.

You may opt-out from having Hotjar collect your information when visiting our website at any time by visiting the opt-out page https://www.hotjar.com/opt-out and clicking ‘Disable Hotjar’.

Cookies

Cookie

Issuer

Task

Please note that most internet browsers are set to accept cookies by default. You can change the settings in your browser so that certain cookies are rejected or so that you are asked if you would like to accept new cookies. You will find instructions on how to do this under the “Help” function in the menu bar on most browsers. These instructions will normally tell you how to delete existing cookies as well.

Please note that you may not be able to use all the features and services on our websites if you do not accept any or all cookies.

By using our website, or, if necessary, by consent, which we obtain separately, you agree that the above cookies and tools may be used.

4. Sharing

On the website are integrated share buttons of the social networks XING, which is operated by the XING AG, Dammtorstraße 30, 20354 Hamburg, Germany, LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA, and Facebook, 1601 South California Avenue, Palo Alto, CA 94304, United States. There is also an integrated share button for e-mails. These share buttons can be recognised by their logos.

All share buttons are set up according to data protection. A direct connection is only established between your browser and the server of the operator of the respective social network once you click on the website’s respective share button (and only then). According to the operators of the social networks mentioned, no personal or company-related data is collected from the social networks unless you click on the respective share button if you are not logged in to these social networks. This data, including the IP address, is only collected and processed for logged-in Members. If you do not wish to have a record of your visit to our website allocated to your social network account, please log out of the user account of the respective social network.

At this point, we point out that as a provider of the website, we obtain no knowledge of the content of the transmitted data or how the social networks use it. For more information on the use of social networks, see the respective social network’s privacy policy.

5. Conversion measurement with the Facebook pixel

We use the “Facebook-Pixel” by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) (fr: Facebook Cookie for Opt-Out identification) within it’s website with your consent. This is a cookie; a small text file that is stored on your computer which can be retrieved. It can be used to track users’ actions after they have viewed or clicked on a Facebook ad. This enables us to track the effectiveness of Facebook advertising for statistical and market research purposes. The data collected in this way is anonymous for us, so it does not provide any inference as to the identity of the users. However, the Facebook data is stored and processed so that a connection to the respective user profile can be made, and Facebook can use the data for its own advertising purposes, according to the Facebook Data Usage Guideline (https://www.facebook.com/about/privacy/). You can enable Facebook and its partners to place advertising on and outside of Facebook. A cookie for these purposes can also be stored on your computer. By using the website, you agree to the use of the visitor action pixel.

6. Use of data

We use your personal and company-related data exclusively in compliance with the legal requirements. We will only record and process your personal and company-related data, which you have provided in the course of subscribing to the newsletter, within the framework of the issued authorisation (Art 6(1) lit. a GDPR).

We use your personal data to communicate with you and to provide you with our services.We use your personal data to communicate with you and to provide you with our services.

We store your personal and company-related data as long as there is a business relationship with you and, furthermore if there are legally standardized longer retention periods or if we need the data in the context of an official procedure.

7. Data security and forwarding

In order to protect your data, we use, among other things, encryption for data transmission (SSL encryption), firewalls, hacker defence programmes and other state-of-the-art security devices. When communicating via e-mail, the security of the data can only be guaranteed by us according to the latest state of the art technology.

The use of your personal and company-related data will be handled by myWorld 360 Innovation Lab GmbH as the responsible entitiy for the processing of your data.

To carry out our marketing activities (e.g. sending the newsletter) we use the services of certain service providers. We assure you that we carefully select these service providers to ensure legal and secure data processing. In addition, we have obligated the service providers to use your personal data and company-related data only according to our instructions and according to the Data Protection Acts of the Republic of Ireland and the Data Protection Acts of the European Union. Further use of the data by these service providers is prohibited.

8. Your data protection rights and contact

You have the right to obtain information about the personal or company-related data that we process about you and may request their correction, deletion or restriction of processing. You also have the right of objection and the right to data portability (Which means you have the right to receive the data in a structured, common and machine-readable format).

If you believe that the processing of your personal or company-related data violates the EU General Data Protection Regulation, you have the right to lodge a complaint with the Austrian Data Protection Authority (www.dsb.gv.at) or a supervisory authority of another EU Member State.

If the use of your personal or company-related data on this website is based on your consent you have the right to revoke your consent for the processing of this data for the future at any time without having to provide any reasons.  By withdrawing your approval, your data may no longer be used. Please inform us in writing of your wish to withdraw approval (by post or e-mail) using the following address’:

Contact

myWorld 360 Innovation Lab GmbH
Engelgasse 3
A-8010 Graz
Telephone: +43 (0)316 7077270
Email: office@360-lab.com

Please also use this contact information for any questions regarding the use of your data as well as for information about the enforcement of your data protection rights.